Privacy Policy
Privacy Policy for Refinance Guide USA
This Privacy Policy explains how Refinance Guide USA (“we”, “us” or “our”) collects, uses and protects information when you visit this website. This site is an educational project focused on refinance, debt and credit topics in the United States.
Last updated: January 2025
1. Information we collect
We aim to collect only the minimum information necessary to operate this website and respond to your questions.
- Information you provide – for example, when you send us a message through a contact form or by email. This may include your name, email address and the content of your message.
- Technical information – such as IP address, browser type, device information and basic usage data that may be collected automatically by our hosting provider or analytics tools to keep the site secure and understand general traffic patterns.
- Cookies and similar technologies – we may use cookies or similar technologies to remember basic preferences and to measure aggregated website usage. You can usually control cookies through your browser settings.
2. How we use your information
We may use the information we collect to:
- Respond to your questions, comments or requests.
- Maintain and improve the performance, security and reliability of the website.
- Analyze aggregated usage patterns to understand which content is most helpful and where we should improve.
- Comply with legal obligations or protect our rights when necessary.
3. How we share information
We do not sell or rent your personal information.
We may share limited information in the following situations:
- With trusted service providers (for example, hosting or analytics providers) that help us operate the website. These providers are only allowed to use the information to perform services on our behalf.
- When required by law, regulation or legal process, or to protect our rights, safety or the rights and safety of others.
4. Data retention
We keep personal information only for as long as it is reasonably necessary for the purposes described in this Policy, or as required by applicable law. Messages you send us may be stored for record-keeping and to improve our content.
5. Your choices and rights
You can choose not to provide certain information, although this may limit your ability to use some features (for example, sending us a message).
If you have contacted us and would like to request that we update or delete your message or contact details, you can reach us using the contact options on this site. We will review your request within a reasonable time, subject to any legal obligations to keep records.
6. Children's privacy
This website is intended for adults and is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through this site, please contact us so we can delete it.
7. Third-party websites
Our guides may include links to external websites, tools or services (for example, lenders, government agencies or educational resources). We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any personal information.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time as our content or applicable laws change. When we make material changes, we will update the “Last updated” date at the top of this page. Your continued use of the site after any changes means you accept the updated Policy.
9. How to contact us
If you have questions about this Privacy Policy or how we handle information, you can reach us using the contact form on this website or by sending us a message through the Contact page.